Refund & Returns Policy
JavaBurn offers a 60-day money-back guarantee, which allows you to return unused or partially used products for a refund. Here’s a breakdown of the return process:
Return Requirements:
- Return all unopened product (packets and pouches) within 60 days of delivery for a refund.
- Up to 2 empty or partially used pouches are allowed under the guarantee.
- Unopened and undamaged pouches must be returned with intact seals.
Return Process:
- No RMA# is required.
- Include your full name, email address, and mailing address with the returned items. Alternatively, print and include your email invoice.
- Return shipping is at your expense, and “REFUSED/RETURN TO SENDER” shipments are not recommended.
Refund:
- Refunds will be issued to the original payment method within 3-5 business days after receiving the returned product.
Return Address:
- FULFILLMENT CENTER
- RETURNS: ADONIS LIFESTYLE
- 22701 TROLLEY INDUSTRIAL DR, STE C
- TAYLOR, MI 48180
- USA
Expedited Refund:
- To speed up your refund, email your return tracking information to support@javaburn.com.
Ensure you follow these steps carefully to receive your refund.